US Consumer Attorneys reviews are mixed, and we’ll discuss why in this review. The company sends out a ‘Welcome Package’ to timeshare owners, which includes the attorney name and breakdown of the process moving forward. In other words, you have to sign up for their services, and they send you information for the attorney assigned to your case. This is a common practice in the timeshare exit industry. Some companies do pose as a law firm but have no law practice experience, so be aware. Protect yourself from these scams and read more about common timeshare scams.
Another interesting thing we came across is the company stating they deal with consumer law. Under the ‘Our Lawsuits’ page, the company portrays few lawsuits they are currently involved in and few that have been solved. After researching other US Consumer Attorneys’ reviews, this information is accurate. US Consumer Attorneys have dealt with different timeshare developers, and this is always a good sign. The company does not do a lot of marketing from the information we gathered, and the website is not very sleek but very straightforward. This is not a bad thing; neither is it a good thing. Various US Consumer Attorneys reviews have stated the company has over-promised and under-delivered.
Testimonials are great because they give you an insight into the company and provide client feedback. The company has tons of positive reviews on their testimonial page. There are chances the company incentivizes some of them, so be aware. Another interesting thing we came across is a ‘Satisfaction Guarantee’ that is promised by the company. The company is saying if they do not transfer your timeshare over within a year, they will return the money back. Getting your money back sounds good, but what if the company goes bankrupt? You’re out of luck.
There are very few companies that can back up their 100% money-back guarantee, and these companies typically have valuable financial assets. As for the processing time, it takes less than 12 months if your timeshare is paid in full. If your timeshare is not paid in full, it can take up to 24 months. The company does offer a free consultation, or you can get in touch with our team. We can help find you the right timeshare exit company based on your situation. Below is a statement directly from US Consumer Attorneys explaining how they get you out of your timeshare contract
US Consumer Attorneys Cost & Fees
US Consumer Attorneys fees for their services range after reading through various reviews. It has come to our attention that some clients have paid $3,000-$10,000. Cost is also based on many factors, such as if you have a mortgage or if your timeshare is paid off, this is very common in the timeshare exit industry. Always haggle the price with any timeshare exit company. You can save a ton of money. We always recommend companies that have an escrow option, so you do not have to pay any up-front fees, and are protected from scams.
Since US Consumer Attorneys fees depend on your timeshare situation, we recommend you get everything in writing, so the company is held liable if they do not complete their services.
US Consumer Attorneys Ratings
US Consumer Attorneys BBB states the company has a B+ rating on the Better Business Bureau (BBB) with a 4.5 rating. There were 80 positive reviews, and 30 complaints closed in the last three years, and 11 complaints closed in the previous 12 months. That is not a good ratio. The company did attempt to close down their complaints; it portrays the company cares about its reputation and clients. Many clients on the BBB website have stated they have “kept their promise” and got them out of their timeshare contract. On their Yelp page, US Consumer Attorneys have 1.5/5.0 stars with only two reviews. Our team does not like it when a company has negative reviews on different review platforms, so that’s a -1 from our team. The company does not have any Trustpilot ratings.
As a people-first review company, US Consumer Attorneys receives a 3.5/5.0 MyTER Rating from our team. This company has many positive reviews but also has over 30 complaints. The company does offer a money-back guarantee if your timeshare is not transferred within 12 months, but at the same time, does not provide an escrow option. We edify escrow because it protects you, the customer the most. Read through our escrow page and see why escrow may be essential for you and have us find you the best exit company for your timeshare situation.
Here is a review from the BBB about a customer complaining about the lack of communication:
After reviewing the US Consumer Attorneys BBB complaints, many owners are stating US Consumer Attorneys did not communicate during the cancellation process. As we always say, communication is critical when you are looking to cancel your timeshare contract. Wouldn’t you want to know what’s going on with your case? Our team recommends being very cautious if you are considering working with US Consumer Attorneys.
There are numerous timeshare scams every year. Contact our team so we can help you determine if a timeshare exit company is legitimate, and we recommend working with timeshare exit companies that offer escrow, so you pay no up-front fees. Know your legal right so you can exit your timeshare contract legally. Read over our website and fill out the form on the right or contact us through Live Chat for a free informational consultation.