In general, Timeshare Answers Reviews are relatively positive and mentioned on two platforms. But as our team dug deeper into our review, we discovered some shocking information about the company.
We first started with analyzing the Timeshare Answer’s website. As of October 2021, the company’s active website is currently under the domain name “timesharecancelservices.com.” The site itself is very moderate and professional. Therefore, it was straightforward for our team to find the services that they offer timeshare owners. This is why our team found its first red flag so quickly.
Timeshare Answers offers 4 primary services: timeshare cancellation, mortgage cancellation, money recovery, and credit protection. They do offer a money-back guarantee, but they never mention escrow. A money-back guarantee still means upfront fees, and we never recommend paying anyone upfront. Paying upfront in full has led to many timeshare scams. And the last thing our team wants to see is for you to get scammed out of your hard-earned money. To learn more about timeshare scams, click here,
As we scrolled down, we read a very bold statement from the company:
“$15,000,000 in Cash Refunds For Our Clients. Get Your Money Refunded. Call Now!”
We first want to point out that it is extremely difficult to refund a timeshare owner’s money. And if your timeshare was paid in full years ago, this only complicates the matter. Therefore our team found another red flag with the company. On the Timeshare Answers ‘About Us’ page, they state
“Our sole mission was to help timeshare owners take a stand against huge corporations that sold them timeshare contracts under duress, misrepresentation, and deceptive sales tactics…. It does not matter where you purchased or how long ago you bought your timeshare.”
This is a wonderful mission statement for any exit company to have. But it sounds too good to be true. There are no links sourced to back up these claims.
Not every timeshare exit company is qualified to take on every case and be successful with the cancellation. This is why we always recommend seeking a free consultation with an exit company. It is crucial a company first determines if they are qualified to take on your case before any exit fees are discussed. Remember, anyone can claim they cancel your timeshare without any knowledge of your current situation.
We do admire that Timeshare Answers has a contracts release page. Here they took the liberty to upload copies of legal documents with several popular timeshare resort developers. Our only concern is that none of these agreements demonstrate a response from the other party. Many lines are left blank. No signatures are present. This does make you question the credibility and the success of these documents.
The Timeshare Answers testimonials page does display a couple of video testimonials from past customers. We do appreciate the video content because it eliminates any skepticism that could occur from written reviews. In addition, this strengthens the authenticity of the company’s success. Another positive feature the company website displays are their “timeshare cost calculator.” Many timeshare owners admit they do not fully understand how much their timeshare costs. This calculator is a great free tool to get a good idea of where you stand and how all your fees add up. We admire that the company demonstrates effort here in providing exceptional customer service.
On the last page, we came across the Timeshare Answer’s ‘FAQ page. Here the company provides many great answers to some of the most common questions in the industry. Any company willing to educate its viewers is a positive sign. But unfortunately, we still cannot recommend them.
We only recommend companies with no upfront fees and offer an escrow payment option that way, you stay protected. Why we prefer escrow is because it holds the exit company accountable to fulfill its services. In addition, it eliminates all upfront fees paid directly to the exit company. To learn more about escrow, click here.