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Timeshare Reviews, Complaints, Scams and Information

Timeshare Exit Bureau

——————————– The Truth About Buying and Exiting Timeshares————————

Sapphire Timeshare Cancellation is one of many timeshare exit companies located in Florida. The company notes their ability to get rid of their clients’ timeshare mortgages and other timeshare related costs, such as maintenance fees. 

They operate on the saying, “We focus on transparency, integrity, efficiency.” 

This saying is very telling for Sapphire Timeshare Cancellation and how much they focus on their customers’ best interest. 

Sapphire Cancellation Cost 

Sapphire Timeshare Cancellation also offers an escrow payment option for their clients, which immediately sets them apart from most other timeshare exit companies. 

Escrow is absolutely essential in a timeshare exit search. In a market saturated by fraud, it’s not uncommon for scam exit companies to require a hefty upfront payment from their clients. After receiving this payment, they fail to complete the service or go out of business. Most of the time, this leaves their clients out of thousands of dollars and still burdened with an unwanted timeshare.

In a transaction like timeshare exit, when money is paid through escrow, a third party will hold the payment until the service is complete. This is very beneficial to the client, and it gives the timeshare exit company incentive to complete their service. 

Sapphire Timeshare Cancellation states that they do not charge a range of pricing. They have a fixed fee for all timeshare exits. However, like many other timeshare exit companies, they do not list exactly how much their service costs on their website. However, we have concluded that working with this company would cost a client between $3,000 and $4,000. This is lower than the industry standard. 

Sapphire Timeshare Cancellation Reviews 

Sapphire Timeshare Cancellation has mostly positive reviews across several different platforms.

They also have several five star reviews on the Better Business Bureau. At this time, they do not have any complaints. This is indicative of Sapphire Timeshare Cancellation being a valid company that has a high success rate of getting clients out of their timeshares. 

That being said, Sapphire Timeshare Cancellation has not yet been rated by the Better Business Bureau. They also note on the Better Business Bureau (BBB) that Sapphire has only been in business for one year. However, the BBB requires a hefty fee to become accredited on their website, so it is not very concerning that they have not been accredited yet. 

Sapphire also has positive reviews on Facebook, but they have not received any reviews on Trustpilot or Yelp yet. They have only been in business for a year, so those reviews will probably accumulate over time. 

Sapphire Timeshare Cancellation: The Process 

According to the Sapphire website, their timeshare exit process is as follows. 

  1. Onboarding and set up. 


This is where the client completes their contract, pays their fee, receive their welcome call, complete all documents. 

  1. 1st round of disputes and demands. 


First thirty days are critical. Demands to developers are sent, stopping foreclosure if applicable, disputing negative credit items if applicable, case build for federal law violations. 

  1. Resort response, and/or credit bureau response. 

This continues the case build for potentially 6-9 months for direct cancellation or the client has entered into credit and risk management program. 

  1. Final Cancellation. 


Client receives notarized release, or client has entered a credit and risk management program with legal forwarding to credit attorneys. 

Client has timeshare removed from credit, account at zero balance, and/or is with credit and risk management attorney’s case. Timeshare cancelled, now seeking damages. 

Sapphire stands out for offering multiple payment options for their clients. Additionally, they work closely with attorneys in the process of timeshare cancellation. The attorneys they employ are said to be experienced in customer protection and timeshare cancellation, according to their website. 

This statement portrays the legality of Sapphire’s process. We always suggest working with a company that uses an attorney. Additionally, Sapphire Timeshare Cancellation works with a Floridian attorney named Jeffrey Badgley. After a quick search of his credentials, you will find numerous awards, as well as him being recognized by the Florida Supreme Court. This is a huge plus for Sapphire. 

Pros of Sapphire Timeshare Cancellation

The biggest thing that stands out about Sapphire Timeshare Cancellation is that they have a fixed fee for timeshare exit. Additionally, they do not charge more in the event that the mortgage on your timeshare is not fully paid. Most other timeshare exit companies do this, so it is a big benefit to customers that Sapphire does not do this. 

A majority of timeshare exit companies will assess how much you owe on the timeshare to determine how much they will charge you. The fees charged by most timeshare exit companies are high, and they are significantly higher if the timeshare is not paid off. Sapphire Timeshare Cancellation is a breath of fresh air in this sense. 

Another unique fact about the company is that they do not do any marketing. Instead, all of their clients come from referrals. If a company that makes no effort to market still gets clients and positive reviews based on referrals, it’s a sign that they are doing something right. 

Sapphire offers state by state timeshare laws. They provide information about all fifty states and will adapt to the unique timeshare rules for each one. Knowing the state laws is very beneficial to clients. This can also give a client better insight into the options they have in timeshare exit. 

As we’ve mentioned in almost every one of our articles, there are many timeshare exit scams on the market. If you are looking to exit a timeshare safely and legally, check out their website for more information. Another benefit to working with Sapphire Timeshare Cancellation is that they offer free consultations for all of their potential clients. This bodes well for their service, seeing as they give their clients a chance to decide if Sapphire is right for them. 

The Need

A huge part of the need need for timeshare cancellation stems from the lack of market for timeshare resale. 

The Internal Revenue Service (IRS) values timeshares at zero dollars, making them impossible to donate. 

Additionally, if you were to go onto a timeshare resale website, you would find that the market is oversaturated by all sorts of timeshares. A lot of these timeshares can be priced as low as $1, because the ones at a profitable listing price will go for years without selling. 

Recently, a Sapphire representative said, “Even if you sell your timeshare on websites like eBay for the dollar amount, it is the timeshare owner’s responsibility to continue making payments if the buyer stops paying for the timeshare.” Essentially, if you were to successfully sell a timeshare and the buyer decided they did not want the timeshare. It would be up to you to continue making payments. 

Legal obligations for payments do not transfer over when you sell a timeshare. This is due to the way timeshare contracts are structured. 

Luckily, Sapphire Timeshare Cancellation seems to be pretty legitimate when it comes to their process. They use a Florida Bar Certified Attorney who acts in efforts to legally cancel your contract, typically using consumer laws. Sapphire has free consultations available on their website, if you are considering using them for your timeshare exit. We recommend discussing all details and getting everything in writing before choosing a timeshare exit company. 

Sapphire Timeshare Cancellation offers:

  • Protection from harassment by your timeshare company 
  • Complete contract cancellation 
  • Immediate cancellation of payment 
  • Cancellation of maintenance fees 
  • Mortgage balance cancellation 
  • Credit protection and correction 


Based on all the information we’ve discovered, we’ve come to the conclusion that Sapphire is a very trustworthy exit company. They offer 100% consultation and have a 100% money-back guarantee, which really speaks to their claim of putting their clients first. 

They also offer a no up-front fee escrow payment option, which is a huge benefit to the client.

In Conclusion 

Sapphire Timeshare Cancellation is still a fairly new company, and their lack of online reviews is a testament to that. However, Sapphire also does a lot of things right as a company. 

The company utilizes the power of an attorney to successfully cancel timeshare contracts. They also offer free consultations, a 100% money-back guarantee, and a no up-front payment escrow option, which is proof that Sapphire has every intention of getting the job done, and they will not accept payment until their clients are satisfied. 

The reviews that Sapphire does have are all positive, with no complaints on the Better Business Bureau. This is a great sign, and they will likely be accumulating some more reviews in the coming months. 

If you are looking for a trustworthy company to help cancel your timeshare, Sapphire Timeshare Cancellation might be a great choice for you.  

Visit their website to fill out a form, initiate live chat, or call for a free consultation.  

Their positive reviews and business ethics are a testament to how much they care about their clients. We always recommend working with a timeshare cancellation company that offers an escrow option, and one that won’t shy away from answering any questions you may have.