Omni Ellis, based in San Francisco, California and established in 2015, specializes in timeshare exit solutions with over 5 years of experience. They promise to help timeshare owners exit their contracts by exploring various options. Their website features bold statements, excellent customer service, and a process claiming quick separation from resort groups. With a “free consultation” button prominently displayed, the question arises: should a sleek website alone influence your decision to hire them for timeshare cancellation? Let’s explore Omni Ellis user experiences.
One standout feature is Omni Ellis’ offering of both student loan cancellation and timeshare exit services, distinguishing them in the industry. However, recent increases in customer complaints, coupled with an F rating from the BBB (Better Business Bureau) and no Yelp or Trustpilot reviews, suggest caution. Prospective clients should conduct thorough research to avoid potential scams. Regarding their refund policy, Omni Ellis provides a 100% money-back guarantee but lacks an escrow agreement to protect against payment defaults, posing financial risks with upfront fees.
Timeshare owners often struggle with understanding effective exit strategies, and Omni Ellis’ use of scare tactics is discouraged. Their website discusses heirs avoiding indefinite financial responsibilities without offering clear alternatives, potentially causing unnecessary stress. Additionally, their stated rescission period of 3 to 7 days differs from the industry standard of 3 to 14 days. Omni Ellis’ news and FAQ sections provide valuable industry insights and information on timeshare rights. Despite these resources, the company faces over 66 BBB complaints. Client testimonials vary, mentioning fluctuating pricing and aggressive sales tactics, contradicting claims of stress-free contract negotiations.
Pros
- Aesthetic Website
- 2 Services
- Educational Content
Cons
- 66+ Complaints on BBB
- Not Accredited by BBB
- Scare Tactics on website
- No Yelp or Trustpilot Reviews
Upon further analysis, despite the pleasing appearance of the company’s website, there is no clear outline of their process for freeing clients from timeshare contracts, although they do offer a free consultation. It’s important to note that the company does not employ legal attorneys to assist clients. For a legitimate exit from a timeshare, consider engaging a company that collaborates with qualified attorneys. If you seek a service offering both escrow payment options and legal support, we recommend researching timeshare compliance reviews. Unfortunately, the timeshare industry has been plagued by scams since its inception. Our focus is on highlighting companies that are currently making a positive impact, unlike Omni Ellis at this time.
During our research, we came across an article from News 5 Cleveland detailing a local couple’s struggles with their timeshare and Omni Ellis’ failure to communicate with them. Key points to note include:
- Chuck McFarren, a timeshare owner, mentioned an advertisement by Omni Ellis promising assistance or a 100% refund.
- Chuck engaged with Omni Ellis at a negotiated price of $3,300.
- After 14 months, Chuck has had minimal contact with the company despite multiple attempts.
Our analysis revealed that Omni Ellis falsely claims BBB accreditation at the bottom of their landing page, highlighting discrepancies between their claims and actual accreditation status.
Avoid Timeshare Exit Scam But How to Look Out for Red Flags?
Many predatory agencies in the timeshare exit market make fake promises to you and dry you out financially by stretching the exit process for their own rating. By now, you must be thinking about what are a few of the things that you must look out for if you are planning to end your timeshare contract through a trustworthy timeshare exit company. Below mentioned are a few of the suggestions that can help you sort the best companies for exiting your timeshare:
Market Experience
The more, the better. There are a multitude of companies claiming to have solved +15,000 cases, but that is not the ideal thing to look for. The very first priority should be to know how long the company has been standing in the industry. If any company is claiming to be an expert in the field of timeshare cancellation, then looking out for how long the company has been in business will be beneficial for your research. It is ideal if the company is serving in the industry for 10 years or more.
The Average Timeline
Depending on the type of timeshare contracts, the company defines timelines that fluctuate. Some timeshare agreements resolve within 7 to 8 months, while others may take significantly longer. We advise discussing the timeline based on your contract’s nature beforehand. Also, it’s important to note that immediate cancellation is not possible with any company.
Money Back Policy or Escrow Service
If you are assessing a company’s website, always ensure that there is a 100% refund policy or an escrow agreement in place. It is important because now you don’t have to think about the company wasting your time and draining you financially. The escrow policy is even better because you pay only when the procedure of timeshare cancellation is complete.
Flat All-Inclusive Cost
There are many reputable companies that offer an all-inclusive cost. In all honesty, this is a good choice as the company will not ask you for any money during any procedure throughout your association with them.
Streamlined Consultation Process
As you are progressing with your research, you will definitely stumble upon the free consultation button. This offers you as well as the company a chance to know your contract better and formulate a full proof plan accordingly. This process not only helps in building trust for the company or assessing their customer service but also allows you to explain everything that you have gone through.
Testimonials
Client testimonials hold an extraordinary place for every service-based company, and they speak volumes for the services offered by the company. Always search for constructive client testimonials before embarking on a journey of exiting your timeshare contract and see if the company maintains a good ratio of negative and positive testimonials.
Impact On Your Credit Score
Out of many things, there is one piece of advice that a susceptible or predatory agency will give you, and it is not to pay your maintenance charges. Would you mind not falling for it ever? The reason behind this is that your timeshare company will quickly escalate the matter to your bank, impacting your credit score. Please note that you have to continue paying your mortgage. If you are planning to stop doing that, then no timeshare exit company can help you get out of the contract because you have given the timeshare company leverage over your case.
Attorney Support
A timeshare contract is a legally binding process, and you should have a compelling legal basis as to why your agreement should be deemed invalid. This is where attorneys come into the play, understand the legal jargon easily, and provide you enough room to speak your thoughts out. There are many advantages that only a timeshare exit company with attorneys can help you with, including protecting you from liability, putting a layer of insulation between you and the timeshare developer, and saving your credit.
BBB Accreditation
BBB accreditation is highly preferable because it signifies that the company actively supports BBB’s efforts to promote truth in advertising and business integrity. Accreditation also grants the company numerous benefits and allows you to track registered complaints and the company’s active involvement in resolving them. Finding an ideal company may necessitate extensive research, but it ensures long-term benefits. Always rely on authentic reviews like timeshare compliance reviews to understand the company’s offerings thoroughly.
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As you read timeshare compliance reviews based on thorough research, here are some signs to watch for when discussing with a timeshare exit company:
- Cold Calling by timeshare exit company Should Be Ignored
- A Big No-No to the company Offering Immediate cancellation
- Avoid companies who ask you to stop paying your maintenance fees
- How to Avoid the escrow scam
- Verify whether the timeshare exit company holds a valid license and is bonded.
- Legitimate escrow company asks to wire money from their bank account to the company’s bank account
- Know the market value of your timeshare property
- Get every transaction and engagement on paper to protect yourself in the future
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In a nutshell, whether Omni Ellis is the right choice for canceling your timeshare contract is a decision that should ultimately be yours. Still, according to our research, the company first needs to focus on existing complaints and solve them to move forward with new clientele. Do not be enticed by the promises of a timeshare exit company because the last time you were fascinated by a pitch, you signed the dotted line of a timeshare contract. Timeshare Exit Bureau reviews can help you get past the hassle of choosing the right timeshare company that legally abides by every norm to help you exit the contract and not give you a headache.