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Table of Contents

01. About J & T Solutions  – Florida Based Travel and Timeshare Exit Company Since 2017

02. The Services J & T Solutions Provide Timeshare Exit Solutions and Travel Discount Programs

03. Customer Reviews and BBB Accreditation – A+ BBB Rating and Accredited, but Mixed Client Feedback Online

04. Closing Thoughts – Links to J & T Solutions’ SNS & Overall Rating Review


J & T Solutions is a Florida-based company specializing in timeshare exit services, which has been garnering attention in the industry for its services. This review aims to provide an in-depth look at the company’s operations, services, customer feedback, and overall reputation to help potential clients make informed decisions.

― About J & T Solutions

J & T Solutions, headquartered in Fort Walton Beach, FL, with an additional office in Republic, MO, has carved a niche for itself in the timeshare cancellation and travel services industry over approximately seven years of operation. Under the ownership of Tyler Soutee, the company has developed a reputation for providing tailored solutions to timeshare owners seeking to exit their burdensome contracts. Their partnerships with travel wholesalers and the private travel agencies reflect their commitment to addressing a broad spectrum of customer needs.

A standout aspect of their approach to client engagement is the utilization of escrow for payments. This practice is lauded for its ability to protect clients by ensuring that services are fully satisfied before any payment is released. This method signals a commitment to client satisfaction and trustworthiness. Despite the transparency this method provides, the company’s reticence on specific service costs on their website may prompt prospective clients to reach out directly for more detailed financial information.

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J & T Solutions presents itself not just as a service provider but as a client’s gateway to freedom from unwanted timeshare obligations. The company prides itself on its team of professionals who bring decades of experience from both sides of the timeshare industry. This depth of experience is a critical asset, highlighting their comprehensive understanding of the intricacies involved in timeshare agreements and the challenges owners face when seeking to exit these contracts.

The ethos of this company is grounded in the belief that no one should feel perpetually bound to a purchase decision, especially in the context of timeshares, which are often sold on the promise of affordable luxury vacations. Reality, however, can diverge significantly from this promise, leaving many timeshare owners feeling trapped in agreements that no longer meet their needs or financial situations. It’s in these scenarios that J & T Solutions steps in, offering a lifeline to those disillusioned by the timeshare model and seeking a way out.

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The company emphasizes the importance of personalized consultations, inviting potential clients to reach out directly to explore the options available for their specific situation. This invitation for direct contact is reflective of their client-centered approach, ensuring that each timeshare owner receives the focused attention and customized strategy necessary to navigate the complexities of timeshare cancellation.

― The Services J & T Solutions Provide

J & T Solutions actively offers comprehensive timeshare cancellation services, aiming to help timeshare owners exit their contracts in various situations. They tailor their approach to meet the unique needs of each client, acknowledging the distinctiveness of every timeshare situation. The company serves as a gateway for timeshare owners looking for exit strategies.

For owners who have fully paid off their timeshares but wish to exit their contracts, this company actively provides strategies to facilitate this process. The company also assists those who still owe on their timeshare mortgages, employing mechanisms to help navigate an exit. For timeshare owners lagging in maintenance fees or mortgage payments, J & T Solutions offers solutions to exit the contract. Understanding the varied challenges timeshare owners face, they avoid a one-size-fits-all approach. Instead, they evaluate each client’s unique situation to recommend the most appropriate exit strategy.

➤ Legal Support and Guarantees

J & T Solutions emphasizes its collaboration with an experienced legal team, underscoring their capability to handle complex timeshare exit scenarios. This legal expertise allows them to navigate the intricate processes involved in timeshare cancellations effectively. One of the most compelling aspects of their service is the 100 percent guarantee of cancellation or a full refund. This guarantee provides clients with a sense of security, knowing that their decision to engage J & T Solutions comes with a safety net.

It’s important to note that this company does not handle every resort property. This limitation means that potential clients need to contact the company directly—either by filling out a form or calling—to ascertain whether their specific timeshare can be addressed by J & T Solutions‘ services.

― Customer Reviews and BBB Accreditation

The company’s reputation is significantly influenced by its BBB accreditation and customer reviews. J & T Solutions is accredited with an A+ rating from the Better Business Bureau. On the BBB platform, they have an average rating of 3.59/5 stars based on 17 customer reviews. These reviews present a mixed picture, with some customers expressing satisfaction with the services received, while others report less positive experiences​​​​.

Date of Experience: August 08, 2022 – Ralph E (BBB Review)

Came in skeptical, kept an open mind and decided to do business. I have absolutely no regrets. The product is everything they said and more. Got rid of my timeshare as well. Best part of the whole experience was hearing my wife tell me that she was glad she forced me to do it (she really wasn’t for it). Would recommend this for anyone wanting to save money on their travel or to get rid of unwanted property.

Date of Experience: June 28, 2022 – Ron G (BBB Review)

Even though some of you may have had success with this company with what we experienced I would avoid this company like the plague. First, we attended the meeting along with several other people and we were told of their success rate and that they had lawyers that would handle the cases. Upon paying the fee which we did they said they would be getting in touch with us. They did afterwards and requested the information regarding our ownership for our timeshare so they could confirm the information. We sent this all in and they confirmed the information. They stated to give them some time to get things done which we did. After some time, they notified us of the company best suited to handle our contract termination. After some time, I called to see why this other company was contacting us about our timeshare and was told they did not know anything about this other company BUT after reviewing some emails I had gotten from them it stated that this was the company that would be handling our termination of contract even though on phone call I was told they did not know about this company. Eventually they did say that this was a company that would be best suited to complete the termination of contract. We sent a letter to the timeshare company as requested and after some time got no response. After some time after hearing nothing from anyone regarding the termination I called the timeshare company and within 4 months we are out of our contract. The owner stated that in no way would he be refunding any additional monies we paid his company. He contends that his company did lots of work, well if verifying info and generating a letter is lots of work then I guess I am living in a fantasy world since I do not agree this is lots of work. So, for the monies we paid this was all the did and never updated us about anything unless we called, it had been over 6 months. All in all, we are out of our contract no thanks to this company and out of our monies we paid for nothing,

In the timeshare exit industry, it is crucial for customers to conduct thorough research and exercise due diligence. This includes understanding the specific process J & T Solutions uses for timeshare exits, identifying the companies they partner with, and comprehensively evaluating the overall cost. Caution against high-pressure sales tactics and a thorough review of all agreements are essential to avoid potential scams​​.

― Closing Thoughts

J & T Solutions appears to be a viable option for individuals seeking to exit their timeshare agreements. With their good standing with the BBB and several positive customer reviews, they present themselves as a legitimate player in the industry. However, like any business, experiences may vary. Therefore, potential clients should gather comprehensive information and proceed cautiously before committing to their services. The importance of personal research and due diligence cannot be overstated in making an informed decision in the timeshare exit process.

Connect with J & T Solutions today via their social media listed below:

OVERALL RATING: ✪✪✪ 3/5

To continue educating yourself about the timeshare industry, read more Timeshare Exit Bureau blogs