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Table of Contents

01. The Background of Legacy Exit Group – Arizona Based Timeshare Exit Company Since 2014

02. Legacy Exit Group’s Services  Client First Approach and In-House Law Firm

03. Customer’s Experiences and Ratings – Generally Positive Reviews Across Various Platforms

04. Closing Thoughts – Links to Legacy Exit Group’s SNS & Overall Rating Review


Legacy Exit Group specializes in assisting customers to exit their timeshare agreements. This review delves into a comprehensive analysis of the company’s services, drawing on customer experiences and ratings from various sources, including the Better Business Bureau (BBB) and Trustindex.io. The aim is to provide a balanced overview of Legacy Exit Group‘s effectiveness and customer service quality.

━ The Background of Legacy Exit Group

Legacy Exit Group, based in Scottsdale, Arizona, has carved out a niche in the timeshare exit industry, addressing the intricate and often daunting challenges faced by timeshare owners. While the exact details of the company’s inception, including its founding date and the backgrounds of its founders, are not widely publicized, its existence is a testament to the growing demand for specialized assistance in navigating the complexities of timeshare contracts.

The formation of Legacy Exit Group suggests a strategic response to a significant gap in the market: providing expert guidance and solutions to individuals burdened by timeshare agreements that they no longer find viable or financially sustainable. This need has become increasingly prevalent as the timeshare industry has evolved, often leaving owners entangled in contracts with escalating fees and rigid conditions.

Legacy Exit Group‘s background, although not detailed in historical specifics, is rooted in a clear understanding of the challenges within the timeshare industry. Their emergence and continued operation highlight the significant need for specialized services that help individuals navigate the often complex process of disengaging from timeshare agreements, a need that the company aims to fulfill through its dedicated and client-focused services.

━ Legacy Exit Group’s Services

Legacy Exit Group specializes in helping people get out of challenging timeshare agreements. They recognize the financial and emotional burdens of timeshares. The company aims to be a lifeline for those wanting to end their timeshare commitments. They thoroughly examine each client’s timeshare contract to find legal and financial exit strategies.

Their service is tailored and personal. In initial meetings, they focus on each client’s unique situation, including specific terms of the timeshare contract. This detailed analysis helps them create an effective, personalized exit plan. The company’s team is skilled in both legal aspects and the timeshare industry. They expertly handle the complex process of exiting timeshares. Their goal is to reduce stress and complexity for their clients.

Date of Experience: January 25, 2023 – Neda Zaer (Trustpilot Review)

I actually started with one company to help me get out of my timeshare, but within the first week I could already tell that they were not the right people for the job. They made all of these claims just to find out that it would take years to fight their promise just to be disappointed at the end. I heard about Legacy from a friend and work and they told me the fighters Legacy was and there was never a doubt in their mind. So far they have been amazing and keep in great contact which is #1 in my book.

Moreover, Legacy Exit Group emphasizes transparent communication throughout the exit process. They keep clients informed of every step, ensuring that there are no surprises and that clients feel supported and understood. This communication extends to handling any challenges or roadblocks that may arise during the exit process, with the company dedicating resources to resolve such issues effectively.

In addition to contract termination, Legacy Exit Group also focuses on educating their clients about timeshare exit strategies and potential pitfalls. This educational aspect empowers clients, equipping them with knowledge to avoid future timeshare entanglements.

Overall, Legacy Exit Group‘s services are designed not just to free clients from their current timeshare burdens but to provide a comprehensive, informed, and empathetic approach to timeshare exit. This holistic approach underlines their commitment to client satisfaction and successful outcomes in the challenging world of timeshare agreements.

━ Customer Experiences and Ratings

1. Better Business Bureau (BBB) Reviews

The BBB profile for Legacy Exit Group presents a spectrum of customer opinions. The company has garnered both accolades and criticism from its clients.

Numerous customers are highly satisfied with Legacy Exit Group‘s services. They praise the company’s thorough strategy development and detailed contract reviews. The personalized approach in handling cases has also been appreciated. Clients such as Jan I, Simone A, Veronica C, Ben P, Odelia T, Katarina L, and Boris M commend the company. They value Legacy Exit Group‘s dedication and effectiveness in facilitating timeshare exits.

Date of Experience: June 8, 2023 – Boris M (BBB Review)

I can’t express enough how grateful I am to Legacy Exit Group for their exceptional service in helping me exit my timeshare NIGHTMARE. It’s not an exaggeration to say that they have completely transformed my life. In less than a year, Legacy Exit Group has successfully relieved me of the financial strain associated with my timeshare. From the very first interaction, their team displayed unmatched professionalism, expertise, and genuine empathy for my situation. I had been stuck in a timeshare contract that seemed impossible to get out of. The mounting maintenance fees and unfulfilled promises had become a constant source of stress in my life. That’s when I came across Legacy Exit Group, and it turned out to be the best decision I ever made.

Some customers have voiced concerns about their experiences with Legacy Exit Group. Key issues mentioned are poor communication and unresponsiveness post-payment. Clients have also reported feeling misled about the services offered. Additionally, there are worries about privacy and financial practices. Reviews from clients like Norma I and Charde G highlight these negative aspects. These experiences suggest areas where the company could improve.

Date of Experience: October 18, 2023 – Norma I (BBB Review)

I sign contract on the Legacy Exit Group and give my full amount to start my exit. I got ghosted, no-one help me. Try calling the person that supposed to help this is the first week of Aug and still now nobody return call.

2. Trustindex.io Ratings and Reviews

Legacy Exit Group has a high overall rating on Trustindex.io, with a score of 4.8 out of 5, based on 55 reviews. This rating suggests a generally positive reception from clients.

A significant number of reviews (53 out of 55) are five-star ratings. These reviews often commend the company for their effective communication, clear and straightforward methods, and successful outcomes in timeshare exits. Customers have likened Legacy Exit Group to a reliable GPS in the confusing world of timeshares, praising their ability to guide clients through challenging situations with expertise and assurance​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​.

Date of Experience: October 24, 2023 – Arthur Mendoza (Trustindex Review)

Legacy Exit Group is like a GPS for the lost traveler in the timeshare world. They guided me through twists and turns and got me to my destination: freedom from my timeshare. And they did it with flair, too.

Despite the overwhelming number of positive reviews, there are instances of dissatisfaction. A notable complaint reflects a concern about ongoing payments without perceivable progress, raising questions about the company’s transparency and efficiency in certain cases​​.

Date of Experience: October 27, 2023 – Francisco Vargas (Trustindex Review)

This feels like a scam I already gave him my down payment I’ve been giving payments every month they change their number Marianne changed her number Rodrick from legacy don’t even answer my calls anymore all they do is send me the same message over and over and over again hi we see we missed your call this is a scam

━ Conclusion

Legacy Exit Group demonstrates a strong capability in assisting clients with timeshare exits, as evidenced by the preponderance of positive feedback and high ratings. The company is frequently lauded for its client-centric approach, detailed analysis, and effective resolution of complex timeshare issues. However, it’s crucial to acknowledge the presence of negative experiences, particularly regarding communication and financial transparency. These critiques offer valuable insights for potential clients and highlight areas where the company might improve its services. Prospective customers are advised to consider the full range of reviews and conduct thorough research to make an informed decision tailored to their specific needs and circumstances.

Connect with Legacy Exit Group today via their social media listed below:

OVERALL RATING: ✪✪✪✪ 4/5

To continue educating yourself about the timeshare industry, read more Timeshare Exit Bureau blogs.