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Table of Contents

01. About Guardian Group – Delaware Based Timeshare Exit Company Since 2019

02. Reputation and Credibility – Not BBB Accredited and Lack of Online Client Reviews

03. Customer Experience – Free No-Obligation Consultations and Cancellation + Financial Recovery Services Offered

04. Closing Thoughts – Links to Guardian Group’s SNS & Overall Rating Review


The timeshare industry has long been plagued by dissatisfaction and frustration among owners who find themselves trapped in contracts they no longer want or can afford. In response to this growing concern, timeshare exit companies have emerged, offering specialized services to help owners navigate the complex process of exiting their agreements. One such company is Guardian Group, based in Newark, Delaware. This article provides a comprehensive review of Guardian Group, examining its services, reputation, customer experiences, and overall effectiveness in assisting timeshare owners.

━ About Guardian Group

Guardian Group was founded with the mission of providing a reliable and effective solution for timeshare owners seeking to exit their contracts. The company positions itself as a trusted advocate for consumers, aiming to offer transparent and ethical services in an industry often criticized for deceptive practices. With a team of experienced professionals, Guardian Group focuses on delivering personalized strategies tailored to each client’s unique situation.

Date of Experience: September 26, 2021 – Diana Cort (Facebook Review)

We had 3 timeshare contracts and this place got us out of 2 of them in 7 months and the other right at a year! We had a mortgage on the one that took a year. We spoke with several companies before we went with this one. We chose Guardian Group because their time frame is less than the 12-18 months most companies take. And they don’t use attorneys which is what to look out for because companies that do get sued by the resort and shut down. They updated us and answered when we called or got back within a couple days. I recommend them to all of our friends that have timeshares. They gave us a credit in exchange for a testimonial. It is worth the expense to know they are doing their job!

➤ Services Offered

Guardian Group offers a range of services designed to help timeshare owners legally and efficiently exit their contracts.

These services include:

● Consultation

An initial consultation to assess the client’s situation and determine the best course of action.

● Contract Review

Detailed analysis of the timeshare contract to identify potential exit strategies.

● Legal Assistance

Collaboration with legal experts to ensure all actions comply with relevant laws and regulations.

● Negotiation

Direct negotiation with timeshare companies on behalf of the client to secure a favorable exit.

● Credit Protection

Measures to protect the client’s credit score during the exit process.

━ Reputation and Credibility

Guardian Group has an established reputation within the timeshare exit industry. The company is known for its ethical approach and commitment to transparency, emphasizing clear communication and avoiding unrealistic promises to potential clients. This has earned Guardian Group a generally positive standing among industry peers and watchdog organizations. However, it is important to note that there is a noticeable lack of online customer reviews available for Guardian Group. This absence of extensive customer feedback can make it challenging for potential clients to fully gauge the company’s effectiveness and reliability based solely on public testimonials.

Date of Experience: October 2023 – Ruby Heine (Google Review)

All nice to you until you don’t want to pay 7000$ to get your timeshare canceled. Offers a gift card but then doesn’t give you one. Can’t trust anything they say just another money hungry group all they’re going to do is cry fraud to get you out of your timeshare when you can do it yourself looking up consumer laws

While Guardian Group has received praise from those who have directly interacted with the company, the scarcity of online customer reviews presents a gap in publicly available feedback. The few reviews that do exist highlight the company’s professionalism, support, and success in achieving contract terminations. Clients who have shared their experiences often commend the company’s dedication to personalized service. Nevertheless, the limited number of reviews means potential clients may need to rely more on initial consultations and direct communication with the company to form their opinions.

━ Customer Experience

Despite the limited online feedback, clients generally report positive experiences during the initial consultation phase. Guardian Group‘s representatives are described as knowledgeable and empathetic, taking the time to thoroughly understand each client’s situation. This personalized approach helps clients feel confident and supported from the outset, even in the absence of a wealth of online reviews.

Throughout the exit process, Guardian Group maintains regular communication with clients, providing updates and answering questions. This ongoing support is crucial in alleviating the stress and uncertainty often associated with timeshare exit procedures. Clients appreciate the transparency and clarity provided by the company, which helps to build trust and confidence. However, the lack of extensive online reviews means potential clients should be proactive in seeking detailed information directly from Guardian Group to ensure they are well-informed about the process.

Date of Experience: December 30, 2023 – Scott and Julie K. (BBB Review)

We had purchased a Timeshare back in 1998 on a trip to Disney World with our kids, enjoyed the Resort and thought that we would use it on a regular basis with other Family members and/or Friends. But as with other things Life gets in the way and schedules change and you pay the monthly fee for the purchase and yearly maintenance and tax fees and not being able to use the Resort as much, then 20+ years later reality sets in and the big question looms of how do we get rid of The Contract? The biggest concern was to not let our children or Estate be on the hook if something would happen to my Wife or myself while still owning the Property. We contacted the Guardian Group via Amber T. Visited/listened to the recording and decided that this was the company to rescue us from the Timeshare Contract. The Process was very easy as we had all our paperwork and contract information. Questions on the phone were helpful in filling out documents. A big thank you to Andrea, Kimberly and Isaac for their consistent guidance. We received our Final Relief Letter shortly after Thanksgiving and felt like it was an early Xmas Gift. The process was well within the 12-18 month time period that was stated in the original agreement. We would strongly recommend the Guardian Group.

Guardian Group achieves a high success rate in helping clients exit their timeshare contracts. Although they do not publicly disclose the exact success rate, and limited online reviews make independent verification challenging, available customer testimonials and reviews suggest the company consistently achieves favorable outcomes. Clients who successfully exit their timeshares frequently express relief and gratitude for the company’s assistance. Prospective clients should discuss success rates and review specific case studies with Guardian Group representatives during consultations to gain a clearer understanding of potential outcomes.

━ Closing Thoughts

Guardian Group, based in Newark, Delaware, stands out as an option for timeshare owners seeking to exit their contracts. The company’s commitment to ethical practices, personalized service, and effective strategies has earned it a relatively positive reputation in the industry. However, the noticeable lack of extensive online customer reviews can make it challenging for potential clients to fully gauge the company’s effectiveness based on public feedback alone. Despite this, the available testimonials and customer experiences suggest that Guardian Group is a viable choice. If you are a timeshare owner in need of an exit solution, Guardian Group is worth considering for its professional and transparent approach. Prospective clients are encouraged to engage directly with the company to gather detailed information and make informed decisions.

Connect with Guardian Group today via their social media listed below:

OVERALL RATING: ✪✪ 2.5/5

To continue educating yourself about the timeshare industry, read more Timeshare Exit Bureau blogs