Table of Contents
01. About Freedom Consumer Services – California Based Timeshare Exit Company Up Until Closure
02. Customer Experiences – Not BBB Accredited and Lack of Follow Up According to Reviews
03. Current State of Freedom Consumer Services – Website No Longer Operational and No Communication According to Clients
04. Closing Thoughts – Links to Freedom Consumer Services’ SNS & Overall Rating Review
Freedom Consumer Services, a timeshare exit company based in Costa Mesa, California, once offered services to assist timeshare owners in legally terminating their contracts. However, recent reports indicate that the company’s website is no longer operational, and customer reviews suggest a lack of responsiveness from the business. This article will provide an in-depth review of Freedom Consumer Services, exploring their services, customer experiences, and the current status of the company.
━ About Freedom Consumer Services
This company was established to help timeshare owners navigate the often complex and frustrating process of exiting their timeshare agreements. The company marketed itself as a trusted advocate for consumers, emphasizing personalized service and tailored solutions for each client. Freedom Consumer Services claimed to employ legal and financial experts to ensure a smooth and legitimate exit from timeshare contracts, focusing on relieving clients from ongoing maintenance fees and other associated costs.
The company advertised a range of timeshare exit services designed to provide a comprehensive approach for owners seeking relief from their timeshare obligations. The company offered contract review and analysis, where they would assess the client’s timeshare agreement to identify potential exit options. Additionally, this company provided negotiation and legal support, working directly with timeshare developers on behalf of their clients to facilitate a successful exit. To further support their clients, they also offered credit protection services, providing guidance on managing the potential financial implications of exiting a timeshare and helping to minimize the impact on clients’ credit scores. These combined services positioned this company as a one-stop shop for timeshare owners looking to terminate their contracts.
━ Customer Experiences
Despite its initial promise, customer feedback about Freedom Consumer Services has been increasingly negative. Many clients have reported that the company has become unresponsive, with numerous complaints about the inability to contact the business for updates on their exit cases. Some customers have expressed frustration at paying significant upfront fees without receiving the promised results.
Date of Experience: April 20, 2022 – Anonymous (BBB Review)
On April 12, 2018, I met with a representative from *********************** at his office in ******* Oaks, **********. This company claims it was a timeshare exit group, and helps clients who purchased a timeshare get out of their contract. Timeshare ************* guarantees exit/cancellation from the timeshare within 24 months, or your full money back. I paid a total of $5,000, with a down payment of $1,400 on April 12, 2018, and monthly payments of $300 for 12 months. This was with a military discount. For three years I have had no resolution from Timeshare *************. Through bank statements, after trying to get my money back, I learned that the money debited from my account was from Freedom Consumer Services, not Timeshare *************. They both have the same phone number, which does not work any more. Both companies are fraudulent and are continuing to scam people for their money. Since I used a debit card, and not my checking account and routing number, it is harder to dispute the charges, but my bank is working with me because of the multiple complaints that Timeshare ************* has received on Better Business Bureau. Freedom Consumer Services needs to be under investigation as well, and held accountable for taking people’s money. All payments were through the time period of April 12, 2018 to April 15, 2019.
The Better Business Bureau (BBB) and other consumer review platforms show mixed ratings for the company, with recent reviews pointing toward dissatisfaction and suspicion that they are no longer in business. Several clients have indicated that their attempts to reach the company via phone, email, and their website have gone unanswered, leaving them in a state of uncertainty about their timeshare exit status.
━ Current Status of Freedom Consumer Services
The most alarming aspect for current and potential clients, however, is the apparent cessation of operations. To begin with, Freedom Consumer Services’ official website is no longer accessible, which coincides with numerous reports of customers being unable to make contact. Consequently, this lack of communication strongly suggests that the company may have closed without notifying its clients, ultimately leaving many in a lurch. Moreover, for timeshare owners currently engaged with the exit company, this presents a significant challenge. The sudden disappearance of the company without warning has, in effect, left clients without recourse or clear direction on how to proceed with their cases. Therefore, this situation underscores the importance of conducting thorough research and, more importantly, choosing a reliable exit company that maintains transparent communication and accountability.
━ Closing Thoughts
Freedom Consumer Services once presented itself as a viable solution for timeshare owners looking to exit their contracts, but recent evidence indicates that the company is no longer operational. With its website offline and numerous customer complaints about unresponsiveness, it appears that this company has ceased operations, leaving many clients without the assistance they were promised. For those considering a timeshare exit, it is crucial to work with companies that have a proven track record, clear communication, and a commitment to transparency in their business practices.
Below is a list of Freedom Consumer Services‘ social media, however it is unknown whether or not any of them are still being monitored:
OVERALL RATING: Closed
To continue educating yourself about the timeshare industry, read more Timeshare Exit Bureau blogs