Table of Contents
01. About Interval Settlement Solutions – Missouri Based Timeshare Exit Company From 2015 to Closure
02. Customer Complaints and BBB Alerts – Reportedly Failed to Uphold Timeshare Cancelation Contracts
03. Business Status and Operations – No Recent Online Activity and Allegedly No Longer In Business
04. Closing Thoughts – Links to Interval Settlement Solutions’ SNS & Overall Rating Review
Interval Settlement Solutions, a Springfield, Missouri-based timeshare exit company, has been in the spotlight recently due to numerous complaints and an uncertain operational status. This article provides a detailed review of the company’s history, customer feedback, and current standing, drawing from information provided by the Better Business Bureau (BBB) and other sources.
━ About Interval Settlement Solutions
Interval Settlement Solutions positioned itself as a specialist in helping timeshare owners exit their contracts. The company promised a streamlined process, claiming to resolve timeshare issues within a specific time frame. However, customer experiences and BBB reports paint a different picture.
━ Customer Complaints and BBB Alerts
The BBB has issued several alerts concerning this company, highlighting a consistent pattern of complaints. Customers have alleged that the company failed to honor its contracts, with cancellations not completed within the promised time frames. Additionally, there have been numerous reports of poor customer service and a lack of communication from the company’s representatives.
Date of Experience: February 9, 2022– Ian J. (Yelp Review)
IMO, LIARS AND THIEVES!!!
I signed a contract with Chris Little at Interval Settlement solutions, and paid $5,000 to get me out of a Timeshare I owned in November 2020. I inquired regularly about the progress. Finally, in August 2021 I was told there was a deal worked out with the Timeshare company, and Chris had me pay an additional $4,000 to be put in an escrow account. In an email he detailed that all the money was going to the Timeshare company and Title company. I was told that the money would be held in escrow until the close of the contract removing the timeshare from my name. After several months of no contact from Chris, I inquired about the progress. Chris was rude and defensive, and said that it would be done soon. Now 6 months since the supposed deal, the Timeshare is still in my name. I have emailed and called Chris numerous times asking for the escrow money to be returned since there is still no deal. Chris has ignored my calls and emails, and is not returning the $4000. I encourage anyone who has had a similar experience to contact the Missouri State Attorney Generals Office as I am. Maybe if enough of us file complaints we can get some justice!
These complaints prompted the BBB to contact Interval Settlement Solutions. In response, the company acknowledged the issues and attributed them to challenges brought about by the COVID-19 pandemic and employee turnover. The business indicated plans to hire more staff to improve customer service and provide monthly updates to their clients. Despite these assurances, the pattern of complaints persisted.
━ Business Status and Operations
According to the BBB and other sources, this timeshare exit company appears to be out of business. The company’s website is no longer operational, and its domain is available for purchase. Additionally, the company’s social media presence, specifically its Facebook page, has not been updated since 2022. The last recorded response to customer complaints on the BBB platform was in mid-2023, suggesting that the company ceased operations in late 2023 or early 2024.
Date of Experience: June 20, 2024 – Phyllis G. (BBB Review)
Terrible experience. This company takes your money and never, ever communicates with you or sends you an email unless you contact them! Horrible. ALSO My time share was foreclosed and repossessed, NOT voluntarily transferred as promised. I didn’t need to pay a penny to anyone be foreclosed!!!
Interestingly, Missouri business records still list this timeshare exit company exit company as an active entity due to its fictitious name registration not expiring until 2027. This discrepancy between the company’s official status and its operational reality raises further questions about its business practices and transparency.
━ Closing Thoughts
Interval Settlement Solutions exemplifies the challenges and risks associated with timeshare exit companies. While it initially presented itself as a reliable solution for timeshare owners, numerous customer complaints and its eventual cessation of operations tell a cautionary tale. Potential clients should exercise due diligence, seeking out companies with transparent operations and verifiable track records. As the case of this company demonstrates, even seemingly legitimate businesses can face significant operational and customer service issues that ultimately lead to their downfall.
Below is a list of Interval Settlement Solutions’ social media, however it is unknown whether or not any of them are still being monitored:
OVERALL RATING: Closed
To continue educating yourself about the timeshare industry, read more Timeshare Exit Bureau blogs